1. They don’t take my insurance
2. the doctor is retiring and no longer working
3. the doctor is not taking new patients anymore
Answer
We apologize for the inconvenience however you must call the referral department of Allied Pacific (626-282-0288) to notify them about this issue. At the same time, they will help you to find another specialist to see you.
Answer
The referral department always takes your location into consideration and find the specialist closest to you. Chinese speaking specialists are particularly difficult to find and there aren’t many of them, so we often have to go with the ones you insurance contracts with.
Answer
Most specialists, if not all, should have translation services. Please call their office and ask. Otherwise, please call Allied Pacific (626-282-0288) Referral Department and ask if they can find one that speak your language.
Answer
Yes, we would be happy to help so just call us at 626-600-8066 . Because of the pandemic, the wait time for specialists has increased so we understand the difficulty. Let me know if you didn’t receive the updated authorization in two weeks.
Answer
Unfortunately our staff are not the best people to do that. Patients are encouraged to call to schedule themselves to ensure the most desired date and time.